Garton's Cape coastal setting

Terms & Conditions

Important Information Before You Arrive

Early Arrivals and Late Departures

  • Check-in time: 1400 hrs.
  • Check-out time: 1200 noon.
  • Late check-out before 1800 hrs. is charged at half from the applicable rate.
  • Late check-out after 1800 hrs. is charged at full from the applicable rate.

Guaranteed Reservations and Payment

  • All reservations made through the website must be guaranteed by VISA or MASTER credit card.
  • 100% payment of the room reservation is required at the time of booking.
  • All extras should be settled by cash or credit card prior to departure.

Cancellation and No-Show Policy

  • Cancellations should be notified by email to the hotel reservations department to avoid deductions from payment.
  • 21-16 days before arrival: 50% loss of the total reservation price will be charged.
  • 15-8 days before arrival: 75% loss of the total reservation price will be charged.
  • Less than 7 days before arrival: 100% of the total reservation price will be charged.
  • In case of no-show, the total reservation price will be charged.

Child and Extra Beds

  • All children are welcome.
  • Children over 12 years of age are charged adult room and meal rates.
  • Infant cots and extra beds can be provided and must be booked at reservation.
  • Infants are up to 5.99 years; children are between 6 and 12 years.
  • Children aged 6-12 years receive meals at 50% discount.

Pets and Special Arrangements

  • Pets are not allowed.
  • Guests may call or email for questions and special accommodation arrangements.
  • The team can recommend rooms for families or groups that need adjacent rooms.
  • A ground-floor room is available for physically challenged guests.